Our Customer Cancellation email sending portal is a game changer for our customer service agents. With this portal, our agents are able to focus on more complex customer requests while allowing customers to easily cancel their orders through the portal. This new feature saves our agents' valuable time and effort, and allows them to focus on providing excellent service to our customers. Our cancellation portal is user-friendly and sends an email confirmation to customers, confirming their cancellation. We are proud to offer this new feature to our agents and look forward to continuing to improve the customer experience.